We do not accept returns for perishable goods such as drinks or food. Please get in touch with our Customer Care Team if you have any questions or concerns about a specific item.
You can always contact us for any return question at info@zerozerodrystore.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately within 24 hours if the item is defected, damaged or if you receive the wrong item so that we can evaluate the issue and make things right.
Refunds We will notify you once we've received and inspected your return in case of a damaged product, and let you know if the refund was approved or not. You must request a refund within 24 hours of returning defected products. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
In accordance with Saudi law, customers have the right to request a full refund in the event of receiving defective or incorrect items. Please contact us at 800 301 2030 or email us at info@zerozerodrystore.com to initiate the refund process.
If more than 15 business days have passed since we've approved your return, please contact us at info@zerozerodrystore.com
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